Nurses’job satisfaction and patient satisfaction are importment issues in today’competitive health care market, also nurse recruitment and retention strategies are essential components of hospital business plans that include expanding market share and increasing patient volume. So the aim of this study is to explore the relationship between nurses’perception of empowerment and patient satisfaction using Kanter’s theroy.
A description correlational design was used. Instruments used were the Conditional of Work Effectivess Questionnaire Ⅱ,which measures nurse empowerment,and the Press Ganey Association Patient Satisfaction Surveys,which measure patient satisfaction.
Significant relationships were found between nurses’perception of empowerment and access to information, opportunity, support and resources. A significant positive correlation was found between nurses’perceptions of empowerment and patient satisfaction(r=0.052;p<0.05). limitations of this study were presented ,as well as recommendations for future research.